Building a digital transformation roadmap

Digital transformation

Building a digital transformation roadmap

The process of transforming towards digital business models is a very complex, multi-step process that requires comprehensive strategic planning that begins with building a strong Digital Transformation Roadmap to define the business transformation roadmap and the steps the company must take to achieve its transformation goals.

What is a digital transformation roadmap?

Business architecture represents a comprehensive view of: capabilities, values, services, procedures, policies, metrics, stakeholders, external stakeholders, and initiatives. The value of business architecture lies in providing an abstract representation of the organization and its current system in which it operates, as business architecture provides an effective communication and analytical framework that aims to:

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Therefore, business architecture should be positioned as a cornerstone of the digital transformation journey with a deeper focus on all activities that lead to the development of a digital business model.

Essentially, your digital transformation roadmap should address the following questions:

Building a digital transformation roadmap Building a digital transformation roadmap Renad Al Majd Group for Information Technology RMG

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How to build a digital transformation roadmap?

The digital transformation roadmap is built, based on the business architecture concept, by going through four stages:

Each of these stages consists of 6 main activities. Some may overlap but it is important to keep the stages in as sequential order as possible.

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First: Analysis of external forces, influences and trends

In this stage, you analyze the current situation of your organization, and it includes carrying out the following activities:

Analysis of external forces, influences and trends

The environmental factors that affect the organization need to be expanded by adopting global frameworks so that the analysis consists of 6 dimensions (political, economic, social, technical, legal, and environmental). The aim is to study the external influences of regulations and legislation that in turn affect the work of the organization.

Identify the requirements of stakeholders and external beneficiaries and prioritize them

The step begins with identifying all external stakeholders and beneficiaries, understanding their needs, identifying their requirements and prioritizing them.

Analyze appropriate digital applications and technologies to enhance customer or beneficiary experience

Understand and deepen the full range of digital applications and technologies with a view to determining their compatibility with business capabilities that may need to be improved based on the requirements of external stakeholders and beneficiaries.

Analyze the current business model and operating model

Business model: Explains how value is created, delivered and captured Operating model: Part of the business model and explains how resources (processes, procedures, applications, technologies, departments and individuals) are linked in order to create value for customers or external stakeholders.

Analysis of the potential for change (change resistance)

Understanding organizational competencies and culture and their ability to adapt to new realities and changes in using digital applications and technologies in the work environment.

Connecting at the relational level between the basic areas

Draw and describe each field and determine the relationships between them (business, applications, data, technology and cybersecurity).

Second: Developing a digital transformation strategy and evaluating business impacts

At this stage, you are working on creating a digital transformation strategy, which includes carrying out the following activities:

1- Identify different business scenarios

It enables the organization's senior management to review and evaluate service procedures by identifying risks and looking at new opportunities to improve them.

2- Classifying stakeholders and external beneficiaries and identifying technologies

In this step, we:
Classify stakeholders and external beneficiaries into categories,
Delve deeper into the analysis of business requirements,
Integrate the requirements of each category into Value Streams,
And match Value Streams with the best technical solutions to support these streams.

3- Developing the future business model

Understanding the various factors that characterize the current situation in the organization, business services procedures, and target segments using appropriate technologies that will support meeting the needs of external beneficiaries and stakeholders, forms the cornerstone on which the business model development must take place. After that, all elements of the business model begin to be developed, taking care to achieve compatibility between them.

4- Developing the structure of the strategy’s goals and objectives

Strategy is represented as sequential goals and objectives, by classifying goals, then linking each group of goals to objectives, and linking the actions that must be taken to achieve each strategic goal.

5- Business architecture impact analysis/objectives

Analyzing the business architecture impact of each strategic objective is easily done by following the relational linkage between the core domains (1.6 above).

6- Impact analysis of business architecture/IT architecture

Analysis of the impact of Business Architecture/IT Architecture provides sufficient understanding of the extent to which strategy and Business Architecture influence other areas (applications, data, technology and cybersecurity). It is important at this stage to capture all the observations on the areas so that they can later be taken into account when building the future situation.

Third: Business Solutions Architecture

Fourth: Implementing improvements, initiatives, and developing solutions.

After completing the gap analysis between the current and future situation, requirements, steps, and all improvements are identified, initiatives are identified, and initiatives are linked to strategic goals.

The budget and remaining resources are determined for each initiative, with priorities determined based on the importance of the goal to be achieved through a particular initiative, the cost/benefit analysis, and the timeline for each initiative or project. The primary focus is usually on adopting emerging technologies, such as advanced software, blockchain, artificial intelligence (AI), robotic process automation (RPA) and others.

It is necessary to define measurement standards and define a performance indicator for each initiative to monitor work progress. Each performance indicator must be documented (what data will be used? How, when, and by whom will the data be collected? How will the data be analyzed? How will the KPIs be calculated, etc.). All these questions must have clear answers and practical methods that can be measured and compared.

Each initiative is translated into a concise project plan that precisely defines objectives, scope, stakeholders, external beneficiaries and timeline within an expanded work plan comprehensive for all initiatives.

Gaps between the expanded work plan and the executive plan are monitored and corrective actions are implemented if necessary to ensure that the executive plan matches the expanded work plan.

Continuous evaluation through performance indicators.

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Our services help you build your digital transformation roadmap

At Renad Al Majd for Information Technology and Consultancy (RMG), we realize the critical importance of developing the digital transformation roadmap, and we provide a set of integrated services that help your organization during the digital transformation journey, including:

  • Conduct gap analysis and digital maturity assessment
  • Developing a digital transformation strategy and IT strategies
  • Developing the executive plan for digital transformation
  • Supervising the implementation of digital transformation projects and initiatives
  • Providing training programs and workshops to raise the level and develop digital capabilities
  • Establishing a digital transformation office
  • Enabling enterprises to use emerging digital technologies, such as digital intelligence, big data, and others
Building a digital transformation roadmap Building a digital transformation roadmap Renad Al Majd Group for Information Technology RMG

Need help/consultation?

Contact us now! +105 consultants and technical experts will answer your inquiries within minutes.