Skills Framework for Information Age (SFIA)

ICT Challenges:

Information and communications technology (ICT) players face many challenges such as Sustainability, Funding, Security & Privacy, changing roles and norms but the main challenge is how to manage and develop ICT skills.

And the same questions are repeated within most ICT organizations, do we have the right mix of skills? is there any need to develop the skills of our employees?

Is there any framework that can help us to assess, design, manage & develop technical and non-technical skills?

Skills Framework for Information Age Skills Framework for Information Age (SFIA) Renad Al Majd Group for Information Technology RMG

What is Skills Framework for Information Age (SFIA)?

According to SFIA Foundation we can define SFIA as  “framework describes skills and competencies required by professionals in roles involved in information and communication technologies, digital transformation, and software engineering “.

A two decades ago SFIA has become the widely & globally accepted common language for the skills and competencies related to information and communication technologies, digital transformation, and software engineering. It has been adopted by governments, corporates, and individuals in almost 200 countries.

From an employment point of view, SFIA helps organizations to determine what level of responsibility for each job position required.

From the other hand, SFIA helps people to assess their skill sets and level of responsibility by a structured approach. It allows management to provide a clear job description for organizations, as well as individuals, to make sure the right candidates are applying for the right role.

We are talking about 102 professional skills & 7 levels of responsibility characterized by generic attributes, along with many professional skills and competencies described at one or more of those 7 levels.

The levels of responsibility are characterized by a number of generic attributes: Autonomy – Influence – Complexity – Knowledge – Business Skills.

The levels describe the behaviors, values, knowledge, and characteristics that an individual should have in order to be identified as competent at the level.

Based on new variables within the last decade SFIA 7 focused on several themes:

  • software engineering
  • cybersecurity
  • digital transformation
  • agile & DevOps
  • big data and informatics
  • knowledge

The skills in SFIA are grouped into six categories and 17 subcategories for the convenience of users.

#CategorySub CategoryNumber of Skills
1Strategy and architectureInformation strategy9
Advice and guidance2
Business strategy and planning10
Technical strategy and planning6
2Change and transformation  
  Business change implementation4
  Business change management8
3Development and implementation  
  Systems development12
  User experience4
  Installation and integration4
4Delivery and operation  
  Service design2
  Service transition5
  Service operation13
5Skills and quality  
  Skill management5
  People management3
  Quality and conformance6
6Relationships and engagement  
  Stakeholder management5
  Sales and marketing4

why SFIA got successful?

  • A neutral framework – it is independent framework & not aligned with any vendors.
  • SFIA is a managed by Global governance and steering boards.
  • Built and owned by the global user community
  • It is built by industry and business for industry and business.

Who is SFIA for?

SFIA is designed to help:

  1. Individuals
  2. Corporates (Small, Medium, and Enterprise Corporation).
  3. Countries

How to implement SFIA?

We have operational and strategic experience of implementing SFIA over a long period.

An experienced and accredited SFIA consultant will help you answer the vital questions & successfully realize the benefits of SFIA within organizations.

RMG ™ s Consultants utilized SFIA as one of the components needed to implement a significant transformation in the workforce including ICT outsourcing.