Natural Language Processing (NLP)
Natural language processing is the technology that enables systems to understand and interpret human languages in their various forms. This technology relies on advanced algorithms to analyze text and words and convert them into data that intelligent systems can process and understand. This technology is used in a wide range of applications such as customer service, machine translation, and sentiment analysis, enabling organizations to improve their interaction with customers effectively and quickly.
Possible use cases
Smart Chat
Use natural language processing to understand users' queries and provide accurate and fast responses, which contributes to improved customer service.
Machine Translation
Use natural language processing to enable systems to translate different texts and languages with high accuracy and instantaneously.
Sentiment analysis
Use natural language processing to analyze texts such as customer posts, complaints, and comments to understand their feelings and opinions.
Smart Search
Use natural language processing to improve search results based on a deeper understanding of text and search queries from users.