Education Solutions

Smart Academic Advisor Platform

Use Case Description:

The Smart Academic Advisor Platform is a platform that relies on artificial intelligence technologies to provide immediate and comprehensive support to students, by answering their queries related to courses, schedules, deadlines, and university services. The platform aims to improve students’ academic experience by providing them with accurate and fast answers. The platform relies on the analysis of data stored in databases, in addition to student advising regulations and systems to provide integrated solutions that meet students’ academic needs

How it works:

The student enters his inquiries through the platform in text or audio form, and then the platform uses one of the artificial intelligence techniques to process natural language.

Benefits:

  • Improve the student experience and save time with instant and accurate answers.
  • Reduce the pressure on the Academic Support and Student Services offices.
  • Providing continuous support around the clock and in Arabic.

Target Audience:

External Beneficiaries (New Students, Old Students, Parents of Students, Teaching Staff)

Techniques used

ocr

LLM (large language model)

Huge language models

nlp

Natural language processing (NLP)

Natural Language Processing

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