Designing a responsive experience
Mobile-First Experience Design
Start from the mobile screen… That’s where your customer’s journey begins!
What is the service?
Start from the mobile screen… That’s where your customer’s journey begins!
A consultancy service that aims to design and develop digital experiences starting from Mobile-First devices to ensure outstanding performance, adaptive interfaces, and a seamless experience on mobile phones and tablets.
The service focuses on meeting the needs of beneficiaries who rely on mobile channels as a basic gateway to interact with government or institutional services, according to the latest user experience standards.
What do we offer you at Renad almajd?
- Mobile Behavior Analysis
- Studying the usage patterns of beneficiaries on smart devices and identifying points of improvement.
- Analyze interaction data to prioritize design and development.
- Design a “Mobile-First” UX Strategy
- Develop interfaces and user experiences based on simplicity and accessibility.
- Identify the most important tasks and journeys that need to be optimized for mobile users.
- Responsive UI Design
- Design dynamic interfaces that automatically adapt to different screen sizes.
- Apply digital accessibility standards to ensure the clarity of text and visual elements.
- Improve digital performance
- Improve page and app loading speed to deliver an instant patron experience.
- Reduce data and power consumption while maintaining the quality of the experience.
- Multi-Device Usability Testing
- Perform real-world tests on multiple devices and operating systems (iOS/Android).
- Evaluate the beneficiary experience in terms of seamlessness, interactivity, and responsiveness.
- Integration with other digital services (Omnichannel Mobile Integration)
- Ensure the consistency of the user experience between mobile, website, and service centers.
- Design a flexible transition experience between digital channels without losing context or data.
The added value of your organization
Thanks to Renad Al Majd’s expertise in designing responsive experiences, the entity ensures that digital services are fast, convenient, and available anytime, anywhere. Through this service, the entity achieves:
- Raising the satisfaction rates of the beneficiaries and improving the first impression of the service.
- Increase the interaction and actual use of digital applications and platforms.
- Improve overall performance and reduce abandonment rates.
- Comply with nationally and internationally approved digital transformation and user experience standards.