Advanced usability tests
Advanced usability tests
Every detail of the experience makes a difference… Our tests ensure that this difference is in the best interest of the beneficiary.
What is the service?
An advanced analytical consulting service that aims to test and improve the interaction of beneficiaries with digital services and platforms, by applying scientific methods and advanced techniques to measure ease of use, understanding, and fluidity in the beneficiary experience.
This service is the cornerstone of building an effective, responsive, and inclusive digital experience for all categories of users.
What do we offer you at Renad Glory?
- Usability Testing Framework Design
- Develop an integrated testing plan that covers all stages of the beneficiary’s journey.
- Identify realistic usage scenarios that reflect the actual patron experience.
- Field & Remote User Testing
- Conduct field tests in a real or digital environment with diverse segments of beneficiaries.
- Analyze interaction behaviors using eye-tracking tools and session recording.
- Inclusion & Accessibility Testing
- Assessing the compatibility of services with the Global Access Standards (WCAG 2.2).
- Ensuring ease of use for all categories of beneficiaries including people with disabilities and the elderly.
- Advanced Behavioral Testing (Behavioral & Cognitive Testing)
- Studying how quickly users understand and make decisions during interaction.
- Analyze mental and emotional impressions during the experiment.
- Cross-Platform UX Testing
- Performance and design testing across various devices
- Assess consistency in the omnichannel UX experience.
- Analysis of Results and Executive Recommendations
- Prepare comprehensive reports on the quantitative and qualitative results of usability tests.
- Provide practical recommendations to improve interfaces, text, and step sequences in digital services.
The added value of your organization
- Detect hidden problems before launch
- A deep understanding of true beneficiary behavior
- Saving on redevelopment costs
- Ensuring an excellent experience from day one